Leadership That Works

No platitudes. No theater. Just practical, bullsh*t-free insights on work, life, and leadership.

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Deploying OOO as Operators – 1. Stop Romanticizing Work

Work isn't your soulmate. It's not a family. It's not a religion. It's a transaction: you deliver outcomes, they deliver compensation. The second you blur that line, you set yourself up for exploitation — unpaid emotional labor, performative loyalty, endless "we're all in this together" pep talks while the company cashes out and you burn out. The sooner you stop pretending work is some higher calling, the sooner you can get clear on what matters: producing results that can't be ignored.

Key Ideas

1. Work is a Contract, Not a Calling

  • You're not there to "believe" in the mission. You're there to fulfill agreements.
  • Deliverables, deadlines, and definitions of done — those are real. "Changing the world"? That's just marketing copy.
  • Treat your job like a service contract: you provide outcomes, not blind devotion.

2. Stop Tying Self-Worth to Your Job Title

  • Being "Senior Staff Principal Fellow" doesn't mean you matter more than the contractor shipping the feature that pays the bills.
  • Titles are currency in bureaucracy, not indicators of actual value.
  • Anchor your identity in your competence, not your employer's org chart.

3. Outcomes Over Effort

  • Effort is theater: staying late, joining every Slack thread, writing 20 Jira comments. None of that guarantees value.
  • An outcome is concrete: the system scales to 10x traffic, the API integrates cleanly, the bug is fixed for good.
  • Companies reward repeatable delivery, not sweat stains.

4. Impact ≠ Outcome

  • Don't confuse "impact" with commitments. Impact is what happens after the outcome.
  • Example: launching a website is an outcome. Visitors to the site is an expectation. You can commit to launching, not to who shows up.
  • Romanticizing work leads people to commit to expectations they don't control — which is how careers stall.

Example: The Startup Sucker Trap

Picture a scrappy 25-person startup. Leadership is pounding the table about "changing lives" while the product is still duct-taped together. ICs work 70-hour weeks, chasing vague "impact" like "we'll be the Uber of lawn care." Fast-forward 18 months: funding dries up, half the team's laid off, and the founder walks away with an acquihire deal.

Who wins? The people who delivered outcomes they can point to on their resume: "I built the scheduling system that handled 5,000 concurrent users." Who loses? The ones who sacrificed nights and weekends for "impact" that never materialized.

Traditional Approach vs. Reframed View

  • Traditional IC Dogma: Tie your worth to the mission. Show loyalty. Hustle for the dream. Hope it pays off.
  • Reframed Operator's View: Anchor your worth to outcomes. Treat work like a professional contract. Deliver, document, move forward.

Takeaway: Work isn't sacred — it's rented. Romanticizing it only makes you easier to exploit. The operators who win are the ones who see work for what it is: a contract to deliver outcomes, not a lifelong vow of devotion.